Privacy Policy

Canada Health Alliance (“CHA”) reserves the right, at any time, to modify this Privacy Policy. If we make revisions that change the way we collect, use, or share personal information, we will post those changes on this page. You should review this Privacy Policy periodically to stay informed of our most current practices. The effective date of the latest version is noted at the end of this document.

Please read this Privacy Policy carefully to understand CHA’s practices regarding your personal information. By visiting canadahealthalliance.org, you are freely accepting and consenting to the practices described in this Privacy Policy. You may withdraw your consent at any time by contacting us to remove your account, though this may limit your access to subscriber-only content.

1. Collection of Personal Information

CHA collects both “personal information” (identifiable data) and “non-personal information” (anonymous data) to provide our services.

Account and Membership Information: When you create an account, purchase a recurring membership, RSVP to an event, buy an event ticket, or buy a video course, we collect your name, email address, contact information, and billing address.

Transaction Data: While CHA uses secure third-party processors for memberships, e-store purchases, ticket purchases, and donations, we collect transaction records (excluding full credit card numbers) to manage your access and provide receipts.

Cookies: CHA uses cookies to provide essential services, such as maintaining your "logged-in" status and remembering your preferences across the Site.

Device Information: We collect limited data about the device and browser you use to better optimize our platform for our users.

2. Use of Personal Information

CHA uses the information collected to improve your experience and fulfill our non-profit mission. Specific uses include but are not limited to:

  • To identify you when you access restricted articles, courses, or newsletters.
  • To process and manage recurring subscription memberships and digital/in-person event RSVPs and tickets.
  • To distribute our newsletter and other marketing or promotional materials.
  • To process donations and provide appropriate acknowledgments.
  • To respond to inquiries submitted via our contact form.
  • To conduct research and analysis to improve the quality of our informational content and user experience.

3. Sharing of Personal Information

CHA does not sell your personal information. We may disclose limited information in the following circumstances:

Third-Party Service Providers: We share data with unaffiliated third parties who perform services on our behalf, such as payment processing and email delivery.

Legal Requirements: We may disclose personal information in response to subpoenas, warrants, or court orders, or to comply with relevant Canadian laws.

Public Forums: If you post comments or reviews on our articles or forums, that information becomes publicly available.

4. Security and Retention

CHA has implemented reasonable and appropriate security measures to protect your personal information from loss, misuse, or unauthorized access. However, no system is perfect, and we cannot promise absolute security.

We retain your personal information only as long as needed to fulfill the purposes for which it was collected, comply with our legal obligations, or enforce our agreements.

5. Your Choices and Rights

You have the following choices regarding your personal information:

Electronic Communications: You may opt-in to receive our newsletter and promotional offers. You can opt-out at any time via the "unsubscribe" link in our emails.

Access and Changes: You are responsible for keeping your account information current. You may request access to the personal information we hold about you by contacting us directly.

Deletion of Data: You may request the deletion of your personal information. We will remove it from our active databases, though some data may remain in archives or backups as required by law or for internal administrative purposes.

6. Cross-Border Transfer

CHA may transfer your personal information to third-party service providers (such as payment processors) located in the United States or other countries. By using our platform, you consent to the transfer, processing, and storage of some of your information outside of Canada, where data protection standards may differ.

7. Dispute Resolution

CHA is committed to resolving complaints regarding your privacy. If you have concerns about our collection or use of your data, please contact us via our website contact form. If we are required to contact you regarding the security of your personal information, we will do so by email.

Effective date: February 1, 2026