Effectiveness of Chatbots on COVID Vaccine Confidence and Acceptance in Thailand, Hong Kong, and Singapore

a computer screen with a bunch of buttons on it

Kristi Yoonsup Lee et al. Chatbots have become an increasingly popular tool in the field of health services and communications. Despite chatbots’ significance amid the COVID-19 pandemic, few studies have performed a rigorous evaluation of the effectiveness of chatbots in improving vaccine confidence and acceptance. In Thailand, Hong Kong, and Singapore, from February 11th to June 30th, […]